If you’re looking for a dynamic and rewarding career in customer service, the Mr Price call centre agent jobs could be the perfect opportunity for you. This role offers competitive incentives, career growth, and a vibrant work environment. Below, we provide a detailed breakdown of the job, its benefits, qualifications, and how to apply—helping you stand out as a candidate.
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Job Overview
Company: Mr. Price
Location: South Africa
Job Type: Permanent
As a Call Centre Agent at Mr. Price, you will be a crucial part of the customer service team, ensuring smooth interactions between the company and its customers. Your responsibilities will include handling inquiries, processing store card applications, and verifying employment details.
Key Responsibilities – Mr Price call centre agent jobs 2025
- Resolve Customer Queries: Address customer concerns efficiently to maintain high satisfaction and prevent complaints.
- Verify Employment & Personal Details: Confirm information provided in store card applications via phone.
- Update Customer Records: Maintain accurate debtor system records for up-to-date customer data.
- Process Store Card Applications: Help expand the company’s credit customer base (for outbound agents).
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Why Work at Mr. Price?
Mr. Price offers an engaging workplace with multiple employee benefits, including:
1. Attractive Incentives & Rewards
- Earn performance-based bonuses when meeting targets.
- Recognition programs celebrate your achievements.
2. Career Growth & Learning Opportunities
- Access training and development programs to enhance your skills.
- Opportunities for promotion within the company.
3. Employee Discounts & Financial Benefits
- Discounts at Mr. Price, Mr. Price Home, Mr. Price Sport, and Miladys.
- Share scheme after one year—own a part of the company and benefit from its growth.
4. Health & Wellness Programs
- Comprehensive wellness benefits to support your physical and mental health.
5. Energetic Work Environment
- Join a vibrant, fast-paced team where no two days are the same.
Qualifications & Requirements : Mr Price call centre agent jobs 2025
To be considered for this role, you should meet the following criteria:
Education
- Matric (Grade 12) – A must-have.
Experience
- 1 year of call centre experience (preferably in new accounts).
- Accounts application processing experience (advantageous).
Skills & Knowledge
- Understanding of industry laws, including:
- Consumer Protection Act (CPA)
- Protection of Personal Information Act (POPI)
- National Credit Act (NCA)
- ICASA regulations
- Strong communication skills – Ability to explain account processes clearly.
- Problem-solving – Quickly resolve customer issues.
- Attention to detail – Ensure accuracy in customer data.
How to Apply Mr Price call centre agent jobs 2025
If you meet the requirements and are excited about this opportunity, apply now to join Mr. Price’s call centre team.
Application Tips at Mr Price call centre agent jobs 2025
- Tailor Your CV – Highlight call centre experience and customer service skills.
- Prepare for the Interview – Expect questions on handling difficult customers and processing applications.
- Showcase Compliance Knowledge – Familiarize yourself with POPI, NCA, and CPA regulations.
Final Thoughts
Working as a Mr. Price Call Centre Agent offers job stability, career growth, and financial perks. If you enjoy helping customers and thrive in a fast-paced setting, this role is ideal for you.
Apply today and take the first step toward a rewarding career with one of South Africa’s leading retail brands!
