Boxer Superstores has announced a new wave of recruitment, opening opportunities across VAS Cellular, Internal Sales, Management, and Human Resources, with a particular focus on the appointment of a Junior Industrial Relations Officer in Durban.
Thank you for reading this post, don't forget to subscribe!These vacancies reflect Boxer’s continued expansion and its commitment to strengthening both frontline retail operations and internal governance structures. For job seekers in South Africa, especially those with experience in labour relations, HR compliance, sales administration, and retail management, this recruitment drive offers a valuable opportunity to build a long-term career with one of the country’s most established retail groups.
Overview: Boxer Superstores Recruitment Drive
Boxer Superstores operates hundreds of retail outlets across South Africa and employs thousands of workers nationwide. As the business grows, so does the need for skilled professionals in employee relations, internal sales, and value-added services (VAS).
The current vacancies include:
- VAS Cellular – Mobile Administrator
- VAS Cellular – Internal Sales Agent
- VAS Cellular – Manager
- Junior Industrial Relations Officer (Durban)
Each role plays a critical part in supporting Boxer’s operational efficiency, employee relations framework, and customer-focused retail strategy.
VAS Cellular Jobs at Boxer Superstores
VAS Cellular Mobile Administrator Vacancy
The VAS Cellular Mobile Administrator role supports Boxer’s mobile and value-added services operations. This position is suited to candidates with strong administrative skills and an understanding of mobile products and service activation processes.
Key responsibilities include:
- Managing cellular activations and contracts
- Maintaining accurate customer and sales records
- Coordinating with stores and service providers
- Supporting compliance and reporting requirements
This role is ideal for candidates seeking entry or mid-level exposure in the telecommunications and retail VAS sector.
VAS Cellular Internal Sales Agent Opportunity
The VAS Cellular Internal Sales Agent position focuses on driving sales performance from within the organisation. This role supports store teams, promotes mobile offerings, and ensures targets are achieved through structured sales support.
Core duties include:
- Supporting stores with mobile product sales
- Engaging with internal stakeholders to increase uptake
- Monitoring sales performance and reporting results
- Assisting with promotions and campaigns
Candidates with retail sales experience, communication skills, and customer engagement expertise are well suited to this role.
VAS Cellular Manager Role at Boxer
The VAS Cellular Manager position is a leadership role overseeing mobile and VAS operations across designated regions or business units.
Key leadership responsibilities:
- Managing sales strategies and operational targets
- Coaching internal sales teams and administrators
- Ensuring compliance with cellular regulations
- Analysing performance data and driving improvements
This role requires proven management experience, retail VAS knowledge, and strong leadership capability.
Junior Industrial Relations Officer Vacancy in Durban
Employment as a Junior Industrial Relations Officer in Durban
Boxer Superstores is seeking a Junior Industrial Relations (IR) Officer to join its Human Resources team in Westville, Durban. This role is ideal for an IR professional looking for hands-on exposure to CCMA cases, disciplinary procedures, and labour law compliance within a high-volume retail environment.
The position offers direct involvement in employee relations matters and provides valuable experience for professionals aiming to build a long-term career in industrial relations and labour law.
Junior Industrial Relations Officer Role Overview
As a Junior Industrial Relations Officer, you will assist Boxer Superstores in ensuring compliance with South African labour legislation while supporting fair and consistent employee relations practices.
This role bridges management, employees, unions, and external labour institutions, including the CCMA.
Essential Requirements for the Junior IR Officer Vacancy
To qualify for the Junior Industrial Relations Officer vacancy at Boxer Superstores, candidates must meet the following criteria:
Educational Qualifications
- Advanced Diploma or Bachelor’s Degree in:
- Human Capital Management
- Industrial or Labour Relations
- Workplace Psychology
Experience Requirements
- 2 to 3 years of experience in labour relations
- Demonstrated success in CCMA cases
- Experience conducting disciplinary investigations and hearings
Legal and Professional Knowledge
- Solid understanding of:
- Labour Relations Act (LRA)
- Basic Conditions of Employment Act (BCEA)
- Accreditation through the CCMA is advantageous
Key Responsibilities of a Junior Industrial Relations Officer
Disciplinary and Grievance Management
- Chairing disciplinary hearings and grievance processes
- Preparing warnings, disciplinary charges, and settlement agreements
CCMA and Labour Dispute Representation
- Representing Boxer Superstores at CCMA proceedings
- Participating in labour-related hearings and consultations
Employee Relations and Compliance
- Advising management on IR matters and conflict resolution
- Conducting investigations into employee relations issues
- Ensuring compliance with all applicable labour legislation
Reporting and Documentation
- Preparing IR reports and maintaining accurate records
- Communicating with unions, legal representatives, and employee forums
Training and Advisory Support
- Facilitating IR and compliance training for staff and management
- Supporting proactive labour relations strategies
Essential Competencies for Junior IR Officer Success
To succeed in this role, candidates must demonstrate:
- Excellent communication and negotiation skills
- High levels of professionalism and confidentiality
- Ability to work under pressure in a fast-paced retail environment
- Strong interpersonal and problem-solving skills
- Attention to detail and strict adherence to labour legislation
Job Details: Junior Industrial Relations Officer
- Employment Type: Permanent
- Department: Industrial Relations / Human Resources
- Location: Westville, KwaZulu-Natal (Durban)
- Vacancies Available: 1 Position
Why Work at Boxer Superstores
Boxer Superstores is recognised for:
- Stable employment and long-term career paths
- Exposure to high-volume retail operations
- Structured HR and IR frameworks
- Professional development opportunities
For IR professionals, Boxer offers real-world experience in labour relations within a unionised retail environment, making it a valuable career-building opportunity.
Application Details and Closing Date
Interested candidates must submit their applications before 23 January 2026.
Important Application Instructions
- Reference Number: BOX260109-1
- Employer: Boxer Superstores
- Recruitment Platform: Graylink Recruitment Software
Applicants are advised to ensure that all qualifications, experience, and supporting documents are clearly reflected in their application.
Career Growth Opportunities at Boxer
Beyond the advertised vacancies, Boxer Superstores is known for promoting internal growth across:
- Human Resources and Industrial Relations
- Retail and Store Management
- Sales and Value-Added Services
Employees gain exposure to large-scale retail operations, structured compliance systems, and leadership development pathways.
Frequently Asked Questions (FAQ)
What is the focus keyphrase for this job opportunity?
The focus keyphrase is “VAS Cellular jobs and Junior Industrial Relations Officer vacancies at Boxer Superstores.”
Where is the Junior Industrial Relations Officer position based?
The position is based in Westville, Durban, KwaZulu-Natal.
Is CCMA experience required for the Junior IR Officer role?
Yes, 2 to 3 years of labour relations experience with proven CCMA case involvement is required.
What qualifications are needed for the Junior IR Officer vacancy?
An Advanced Diploma or Bachelor’s Degree in Human Capital, Labour Relations, or Workplace Psychology is required.
Are VAS Cellular jobs available nationwide?
VAS Cellular roles may support multiple regions, but availability depends on operational needs within Boxer Superstores.
When is the closing date for applications?
The closing date is 23 January 2026.
Who manages the recruitment process?
The recruitment process is managed via Graylink Recruitment Software on behalf of Boxer Superstores.
Final Thoughts
The latest Boxer Superstores recruitment drive presents strong opportunities for professionals in VAS Cellular sales, retail management, and industrial relations.
For candidates seeking hands-on CCMA exposure, labour law application, and long-term career growth, the Junior Industrial Relations Officer vacancy in Durban stands out as a particularly valuable opportunity within South Africa’s retail sector.
Amina Sechaba is a passionate career writer and employment researcher dedicated to helping South Africans find better job opportunities and prepare for successful careers. With years of experience in content writing and career development, Amina creates informative articles, application guides, and interview tips that empower job seekers to reach their full potential. Through her work with Submit Your CV, she aims to simplify the job application process and provide reliable information on learnerships, internships, and career advice for both students and professionals.