A new Sales Agent Call Centre job in Umhlanga is attracting attention from job seekers across South Africa as financial services provider The Unlimited Group (PTY) LTD expands its telesales operations. The company is recruiting motivated individuals for a permanent call centre sales role offering guaranteed earnings, uncapped commission, and performance-based incentives.
Thank you for reading this post, don't forget to subscribe!Located in the fast-growing business hub of Umhlanga Ridge, the position offers a monthly salary ranging from R6 000 to R30 000, with the opportunity to significantly increase earnings through commissions and bonuses. With the application deadline set for 26 April 2026, candidates with telesales experience and strong communication skills are encouraged to apply.
The role is positioned within the call centre, insurance, and telecommunications sectors, providing professionals with the opportunity to develop sales expertise in one of South Africa’s most competitive industries.
Sales Agent Call Centre Job Umhlanga: Key Job Overview
The Sales Agent Call Centre job in Umhlanga is a permanent position designed for candidates who thrive in performance-driven environments and are motivated by achieving sales targets.
Position: Sales Agent (Call Centre)
Location: Umhlanga Ridge, KwaZulu-Natal
Employer: The Unlimited Group (PTY) LTD
Job Type: Permanent
Salary Range: R6 000 – R30 000 per month
Commission: Uncapped
Application Deadline: 26 April 2026
Additional benefits include performance bonuses, incentives, and workplace perks such as office parking and career growth opportunities within the company.
About The Unlimited Group
The Unlimited Group is a well-established financial services provider operating within South Africa’s insurance and telecommunications sectors. The company focuses on direct marketing and customer acquisition through call centre operations.
Its business model emphasizes sales training, performance recognition, and growth opportunities, enabling sales agents to build long-term careers in the industry.
The organisation is known for offering structured onboarding programs that help new recruits quickly develop product knowledge and sales confidence.
Sales Agent Call Centre Job Umhlanga: Duties and Responsibilities
Candidates applying for the Sales Agent Call Centre job in Umhlanga will be responsible for promoting and selling financial and telecommunications products to customers through outbound calls.
Key responsibilities include:
Product Knowledge Development
Sales agents are expected to build a strong understanding of the company’s products. This knowledge enables them to explain product features, pricing, and benefits to potential clients effectively.
Client Education and Engagement
Agents will interact with customers over the phone, educating them about available products and helping them understand how those solutions meet their needs.
Achieving Monthly Sales Targets
The role is results-driven, with agents expected to consistently meet or exceed monthly sales targets. Performance is rewarded through commissions and incentive structures.
Handling Customer Objections
A critical part of telesales involves responding to customer concerns. Sales agents must demonstrate confidence in addressing objections and guiding customers toward purchasing decisions.
Maintaining Professional Customer Relationships
Strong relationship-building skills are required to ensure a positive customer experience and encourage repeat business.
Sales Agent Call Centre Job Umhlanga: Salary, Commission, and Incentives
One of the most attractive features of the Sales Agent Call Centre job in Umhlanga is its earnings potential.
The compensation structure includes:
- Guaranteed monthly earnings
- Uncapped commission
- Weekly and monthly performance incentives
- Bonuses for top performers
While the base salary ranges between R6 000 and R30 000, agents who consistently exceed sales targets can earn significantly more through commissions.
The incentive structure is designed to reward productivity, motivation, and consistent performance.
Career Growth Opportunities in the Call Centre Industry
The call centre sector in South Africa continues to expand, particularly in areas such as financial services, telecommunications, and customer support.
Positions like the Sales Agent Call Centre job in Umhlanga can serve as entry points into broader career paths such as:
- Team Leader
- Sales Coach
- Training Specialist
- Operations Manager
- Business Development Manager
Companies in this industry often promote high-performing employees internally, offering opportunities for long-term career advancement.
Required Skills for the Sales Agent Call Centre Job
To succeed in the Sales Agent Call Centre job in Umhlanga, candidates must demonstrate a combination of communication skills, resilience, and sales expertise.
Telesales Experience
Applicants should have 1 to 2 years of telesales experience, preferably in a call centre environment.
Outbound Sales Skills
Experience in outbound sales is essential, as agents will proactively contact customers to promote products and services.
Objection Handling Ability
Handling customer objections effectively is critical to closing sales and maintaining positive customer relationships.
Communication and Relationship Building
Strong verbal communication skills and the ability to connect with customers over the phone are essential for success in this role.
Sales Agent Call Centre Job in Umhlanga: Candidate Requirements
Candidates applying for this role must meet several minimum requirements.
These include:
- Matric certificate or NQF Level 4 qualification
- Minimum of one year of call centre sales experience
- Strong communication and interpersonal skills
- Self-driven personality with a proactive attitude
- Commitment to achieving sales targets
- Focus on customer satisfaction
Candidates who are motivated by results and personal growth are particularly well suited to the role.
Work Environment and Office Culture
The Sales Agent Call Centre job in Umhlanga offers more than just financial incentives. The company promotes a vibrant office culture designed to motivate employees and celebrate performance.
Team-based competitions, recognition programs, and incentive rewards help maintain a dynamic workplace atmosphere.
Employees also benefit from structured training and mentorship programs that support professional development.
Why Job Seekers Are Interested in Call Centre Sales Careers
Call centre sales roles remain popular among job seekers for several reasons:
- High earning potential through commission
- Opportunities for rapid career growth
- Development of transferable communication and sales skills
- Structured work environments with clear performance goals
- Exposure to financial services and telecommunications industries
The Sales Agent Call Centre job in Umhlanga reflects these advantages by offering a structured compensation model and opportunities for personal development.
How to Apply for the Sales Agent Call Centre Job
Candidates interested in the Sales Agent Call Centre job should submit their CV before the application deadline.
Applications can be submitted through the following channels:
WhatsApp: Sandy (contact number provided in the job listing)
Email: sandy.degouveia@exhilarate.co.za
Applicants are encouraged to ensure that their CV highlights relevant sales experience, communication skills, and measurable achievements.
Tips for Landing a Call Centre Sales Job
Job seekers applying for telesales roles can improve their chances by following several best practices.
Highlight Sales Achievements
Include measurable results such as sales targets met, conversion rates, or commission earned.
Demonstrate Communication Skills
Employers look for candidates who can communicate clearly and confidently with customers.
Show Resilience
Sales roles require persistence and the ability to handle rejection while maintaining motivation.
Prepare for Interview Scenarios
Candidates may be asked to demonstrate how they handle customer objections or close sales.
Future Outlook for Call Centre Sales Jobs in South Africa
South Africa’s business process outsourcing and call centre sectors continue to grow as companies invest in customer acquisition and support services.
Industry analysts note that call centres are increasingly integrating digital tools, analytics, and customer relationship management systems to improve sales performance.
Roles such as the Sales Agent Call Centre job in Umhlanga are expected to remain in demand as financial services and telecommunications companies expand their direct marketing efforts.
FAQ: Sales Agent Call Centre Job
What is the salary for the Sales Agent Call Centre job?
The position offers a salary ranging from R6 000 to R30 000 per month, depending on performance and commission earnings.
Does the job include commission?
Yes. The role includes uncapped commission, meaning there is no limit to the amount agents can earn through successful sales.
What experience is required for the Sales Agent Call Centre job ?
Applicants must have at least one year of call centre sales experience, preferably in telesales or outbound sales environments.
What qualifications are required?
Candidates must have a Matric certificate or NQF Level 4 qualification.
When is the application deadline?
The deadline to apply for the position is 26 April 2026.
How can I apply for the Sales Agent Call Centre job ?
Applicants can submit their CV via WhatsApp or email to the recruitment contact listed in the job advertisement.
Amina Sechaba is a passionate career writer and employment researcher dedicated to helping South Africans find better job opportunities and prepare for successful careers. With years of experience in content writing and career development, Amina creates informative articles, application guides, and interview tips that empower job seekers to reach their full potential. Through her work with Submit Your CV, she aims to simplify the job application process and provide reliable information on learnerships, internships, and career advice for both students and professionals.