Are you seeking a dynamic career in administration? Aramex, a leading global logistics company, is offering an exciting opportunity for individuals with a passion for customer service and administrative support. Join us as a Receptionist, where your role will be pivotal in ensuring smooth communication and efficient operations within our offices.
Thank you for reading this post, don't forget to subscribe!Receptionist Position at Aramex: A Permanent Opportunity Across Various Provinces
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Key Responsibilities of an Aramex Receptionist
As an Aramex Receptionist, you will be the first point of contact for our clients and visitors, making a lasting impression with your professionalism and efficiency. Your duties will include:
- Efficient Call Management: Handling incoming calls and ensuring they are answered and returned within three rings. You will also report any telephone system issues to the relevant service provider to maintain seamless communication.
- Daily Telephone Reports: Printing and organizing daily reports from the phone management system to ensure accurate records and performance tracking.
- Mail Sorting and Distribution: Sorting business mail and ensuring it reaches the correct department or individual promptly. You will also be responsible for assembling and dispatching the business mailbag.
- Visitor Reception and Direction: Greeting guests warmly and directing them to the appropriate person or department, ensuring a welcoming and organized environment.
- Timely Message Delivery: Sending messages to the appropriate recipients within the performance standard time, ensuring that no communication is delayed.
- Document Handling: Receiving and filing important documents to maintain a well-organized office environment.
- Polite and Orderly Communication: Engaging with callers in a courteous and respectful manner, ensuring that all interactions reflect the high standards of Aramex.
- Extension Management: Updating and distributing the list of phone extensions to all employees and managing the assignment of extension numbers to personnel.
- Vendor Communication: Liaising with service suppliers to obtain bids for services and ensuring that the monthly upkeep of office supplies and groceries is maintained.
- Inventory and Maintenance Coordination: Conducting weekly inventory assessments, communicating with the maintenance team, and ensuring that all maintenance tasks are completed promptly and efficiently.
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Minimum Requirements to Join Aramex
To qualify for this exciting opportunity, candidates must meet the following minimum requirements:
- Educational Qualification: A Matric (Grade 12) certificate is required.
- Proficiency in English: Excellent command of the English language is essential for effective communication.
- Strong Communication Skills: Ability to communicate clearly and effectively, both in writing and verbally.
- Customer-Centric Approach: A commitment to delivering exceptional customer service.
- Computer Literacy: Proficiency in using computers and related software is necessary to perform daily tasks efficiently.
Essential Skills for Success in the Role
To excel as a Receptionist at Aramex, you should possess the following skills:
- Communication Skills: Strong verbal and written communication abilities, with an emphasis on delivering excellent customer service.
- Problem-Solving Abilities: Capability to identify issues and resolve them promptly, ensuring smooth office operations.
- Multitasking Proficiency: Ability to manage multiple tasks simultaneously while maintaining a high level of accuracy and efficiency.
- Telephone Etiquette: Skilled in managing phone calls, including handling multiple lines and transferring calls appropriately.
How to Apply
Ready to embark on a rewarding career with Aramex? Click the button below to apply online and take the first step toward becoming a vital part of our team.
