Position: Lost Property Administrator
Location: Johannesburg, Gauteng
Job Type: Permanent
Salary: Market Related
Closing Date: 21 February 2025
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FlySafair, a leader in the aviation industry, is seeking a dedicated Lost Property Administrator to join our team at our Head Office in Johannesburg, Gauteng. In this role, you will report directly to the Customer Care Center Manager, ensuring all lost property is handled efficiently and with care.
Key Responsibilities:
- Retrieve and Manage Lost Items: Collect misplaced items from FlySafair stations and organize them based on the duration of loss.
- Return Identified Items: Return lost items to their respective airports for passenger collection or arrange for courier delivery when required.
- Sensitive Items Handling: Track and locate the owners of misplaced passports, identification documents, and other sensitive items.
- Documentation: Maintain detailed logs and records of lost and found items, ensuring all documentation is accurate and up-to-date.
- Collaboration with Authorities: Work closely with law enforcement, security, and airline personnel to resolve missing property issues.
- Lost Property Training: Provide training to staff at additional locations about lost property policies and procedures.
- Reporting & Charity Drives: Contribute to monthly reports and assist in planning charity initiatives related to lost property.
Required Qualifications & Skills:
- Education: Grade 12 or equivalent (Essential).
- Experience: 1-3 years in a contact center, warehouse, or similar setting.
- Driver’s License: Required.
- Microsoft Office: Proficiency in Word, Outlook, and Excel.
- Warehousing Knowledge: Basic understanding of warehousing concepts.
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Personal Attributes:
- Strong organizational skills and attention to detail.
- Excellent written and verbal communication.
- Professional, independent, and proactive work style.
- Ability to handle confidential and sensitive information.
- Client-focused and results–oriented mindset.
- Dependable, with exceptional time management skills.
How to Apply:
To apply for the Lost Property Administrator position, click the link below to apply online. Please note, email applications will not be accepted.
Applications will be reviewed, and preference will be given to candidates from underrepresented groups. If you do not receive a response within two weeks of the application deadline, please consider your application unsuccessful.
