Admin Clerk and Human Capital Management Careers at SASSA (South African Social Security Agency)

The South African Social Security Agency (SASSA) plays a vital role in South Africa’s social development landscape by ensuring that social grants reach the appropriate beneficiaries at the right time and place. This agency not only supports millions of South Africans but also offers dynamic career opportunities within its ranks, particularly in the fields of administrative support and human capital management. Admin Clerk and Human Capital Management

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In this article, we explore two key roles within SASSA — the Administrative Clerk and the Human Capital Management Practitioner — highlighting their responsibilities, qualifications, and how you can apply for vacancies.


About SASSA

SASSA is a government institution committed to delivering social grants to eligible South Africans to alleviate poverty and improve quality of life. Operating nationwide with modern offices and efficient systems, SASSA promotes a workplace environment where employees are encouraged to grow, excel, and contribute meaningfully to the agency’s mission.

The agency embraces technological advancements and follows a progressive approach to human resource management, making it an attractive workplace for professionals eager to impact society positively.


Human Capital Management Practitioner at SASSA

The Human Capital Management (HCM) Practitioner position is a critical role focused on managing SASSA’s workforce effectively. It involves various aspects of personnel administration, training coordination, performance management, and employee wellness programs.

Location and Salary

  • Location: Pietermaritzburg District Office, KwaZulu-Natal
  • Salary Range: R397,116 to R467,790 per annum (excluding benefits)
  • Reference Number: SAS15/2025

Minimum Qualifications

  • A Bachelor’s degree or a 3-year tertiary qualification in Human Resource Management or related fields.
  • Qualification must be recognized by the South African Qualifications Authority (SAQA) with either:
    • 480 credits at NQF Level 7, or
    • 360 credits at NQF Level 6.
  • 2 to 3 years of practical experience in Human Capital Management.
  • Proficiency with Oracle or similar HR systems.
  • Computer literacy.
  • A valid driver’s license.

Key Responsibilities

  • Assist with personnel provisioning and maintenance to ensure seamless service delivery.
  • Coordinate and facilitate training programs and study aid for employees within the district.
  • Implement workplace wellness policies to support employee health and morale.
  • Manage performance evaluations and labour relations issues.
  • Oversee resource management within the human capital unit.
  • Ensure compliance with employment equity targets.

Employment Equity Preferences

  • 1st Preference: Indian Male
  • 2nd Preference: White Male
  • 3rd Preference: African Male / Coloured Male

Administrative Clerk at SASSA

The Administrative Clerk is essential in providing administrative support and ensuring the smooth operation of office activities, such as document handling, asset management, and logistical support.

Location and Salary

  • Location: Lamontville Local Office, KwaZulu-Natal
  • Salary Range: R228,321 to R268,950 per annum (excluding benefits)
  • Reference Number: SAS16/2025

Minimum Qualifications

  • National Senior Certificate (Grade 12).
  • 0 to 1 year of relevant work experience.
  • Basic computer literacy.
  • Valid driver’s license (the role requires driving responsibilities).

Main Duties

  • Maintain the pool vehicle fleet and update their logbooks.
  • Keep asset registers current and accurate.
  • Verify completeness of leave forms and HR documents.
  • Organize and maintain filing systems according to SASSA standards.
  • Assist in planning meetings, campaigns, and special events.
  • Manage procurement processes including obtaining quotations.
  • Compile motivation documents and comparative schedules.
  • Ensure compliance with financial regulations under the Public Finance Management Act (PFMA).
  • Represent the local office in meetings and committees.

Employment Equity Preferences

  • 1st Preference: Indian Male
  • 2nd Preference: White Male
  • 3rd Preference: African Male / African Female

Important Notes About the Application Process

Applicants for SASSA positions must undergo a thorough pre-employment screening process, which includes:

  • Qualification verification
  • Reference checks
  • Criminal background checks
  • Credit (ITC) checks
  • Technical competency assessments
  • Security vetting

SASSA strongly supports employment equity, encouraging applications from candidates who will help promote diversity in terms of race, gender, and disability. Preference is given to candidates whose appointments will advance representativity.

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Application Requirements

  • Submit a comprehensive resume.
  • Complete the New Z83 form (available from government websites), clearly indicating the position and reference number.
  • Include at least two contactable references.
  • Provide a full employment history with dates, duties performed, identity number, race, and gender.
  • Submit certified copies of qualifications, certificates, ID, and driver’s license upon request.

Submission Guidelines

  • Applications must be emailed only to the official email addresses:
  • Email subject line should clearly state the reference number and job title.
  • Incomplete applications or those sent to incorrect addresses will be disqualified.
  • Shortlisted candidates may be invited to virtual interviews.

Closing Date

  • 23 December 2025

Contact for Enquiries

  • Mr. JS Phoseka at 033 846 3456

Additional Job Opportunities and Internships

Besides these vacancies, SASSA and affiliated organizations occasionally offer internships and other employment opportunities, such as:

  • Learnership programs for unemployed graduates.
  • Ward administrator roles.
  • Health care positions like registered nurses.
  • Various administrative support roles in partner institutions such as Lancet and IEC (Independent Electoral Commission).

Why Work at SASSA?

  • Nationwide presence: Offices spread across South Africa.
  • Modern facilities: State-of-the-art working environment.
  • Career growth: Opportunities to develop skills in a supportive setting.
  • Social impact: Play a key role in helping vulnerable communities.
  • Competitive salary and benefits: Including government benefits.

Frequently Asked Questions (FAQ)

1. What qualifications do I need to apply for a Human Capital Management position at SASSA?

You must have a Bachelor’s degree or equivalent tertiary qualification in Human Resource Management or related fields, recognized by SAQA at NQF Level 6 or 7, along with 2-3 years’ experience.


2. Can I apply for more than one position at SASSA?

Yes, you may apply for multiple positions if you meet the requirements for each role. Ensure you submit separate applications with the correct reference numbers for each.


3. How do I submit my application to SASSA?

Applications are accepted via email only. Make sure your application includes a comprehensive CV, the completed Z83 form, and any required documentation. Email to the correct office address with the job reference number in the subject line.


4. Will SASSA cover travel costs for interviews?

SASSA typically does not cover travel costs for interviews. Virtual interviews may be conducted for shortlisted candidates.


5. What is the Public Finance Management Act (PFMA) and why is it important for an Administrative Clerk?

PFMA is legislation that ensures government departments manage public funds efficiently and transparently. Administrative Clerks must ensure compliance with PFMA when managing invoices, payments, and asset records.


6. What kind of screening will I undergo before employment?

All candidates go through qualification and reference checks, criminal background screening, credit checks, technical and competency assessments, and security vetting.


7. How long will it take to hear back after applying?

If you have not been contacted within three months after the closing date, consider your application unsuccessful.


8. Is SASSA an equal opportunity employer?

Yes, SASSA promotes representivity and prefers candidates whose appointments will advance equity in race, gender, and disability.


Final Thoughts

The South African Social Security Agency (SASSA) offers promising career paths in both Human Capital Management and Administrative Clerk roles. These positions contribute significantly to the agency’s core mission of delivering social grants effectively and efficiently across South Africa.

If you meet the qualifications and are passionate about public service, SASSA encourages you to apply and be part of an organization that makes a real difference in people’s lives.

For more information, visit the official SASSA website at www.sassa.gov.za or call the toll-free number 0800 60 10 11.

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